Shipping Policy
Shipping Information – Rayzee Jewelz
At Rayzee Jewelz, we aim to deliver your jewelry safely and on time across Pakistan. Below is a detailed overview of our shipping process to ensure transparency and clarity for our customers.
Shipping Coverage
We currently offer nationwide delivery across Pakistan, including major cities and remote areas, through trusted courier partners.
Order Processing Time
-
All orders are processed within 24 to 48 hours after confirmation.
-
Orders placed on weekends or public holidays are processed on the next working day.
Once your order is shipped, you will receive a confirmation message with delivery details.
Delivery Time
-
Estimated delivery time: 2 to 5 working days
-
Delivery time may vary depending on your city, location, and courier service.
Please note that unexpected delays may occur due to weather conditions, courier issues, or public holidays.
Shipping Charges
-
Shipping charges (if applicable) are clearly displayed at checkout.
-
Any promotional free shipping offers will be mentioned on the website or during checkout.
Cash on Delivery (COD)
-
Cash on Delivery is available across Pakistan.
-
Please ensure the provided address and contact number are correct to avoid delivery issues.
Failed or Delayed Deliveries
If a delivery attempt fails due to:
-
Incorrect address
-
Customer unavailability
-
Phone not reachable
The courier may attempt redelivery or return the parcel to us. In such cases, re-shipping charges may apply.
Order Tracking
If tracking is available, it will be shared via SMS or WhatsApp after dispatch. You may contact us anytime for order status updates.
Contact Us
If you have any questions regarding shipping, feel free to contact us through our Contact Us page. Our support team will be happy to assist you.